Learning center / Acoustics by building type / Call center

Common acoustic mistakes in call centers

The errors we see most often in call centers, and how to avoid them.

2 minute read · Updated Nov 2026

Most disappointing results in call centers come from a few predictable mistakes.

  1. Treating walls only
  2. Using low desk screens that do not reach above seated head height
  3. Buying by the panel instead of by the absorption the room needs.
  4. Confusing absorption with soundproofing.

Avoid all of these by starting with the panel count and the placement guide.